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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By using Wager Tales Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue use of our platform.

2. Eligibility Requirements

Wager Tales Casino is available for users who are at least 18 years old or the minimum age required in your jurisdiction (whichever is higher). You must also be physically located within a country where online gaming is permitted by law.

3. Minimum Age Requirements

You must not use our platform if you are below the minimum age limit of 18 years (or as specified in your jurisdiction).

4. Geographic Restrictions

Wager Tales Casino reserves the right to restrict access to its services from certain jurisdictions or regions, and we may do so without prior notice.

5. Account Registration Rules

To use our platform, you must register an account with Wager Tales Casino by providing accurate information about yourself, including your name, email address, and password. You are responsible for maintaining the confidentiality of your login credentials and ensuring that only authorized individuals access your account.

6. One-Account-Per-User Policy

You may only have one active account on our platform at any given time. We reserve the right to suspend or close any accounts found to be in breach of this policy, including those created for purposes such as multi-accounting or bonus abuse.

7. Identity Verification and KYC

Wager Tales Casino requires users to verify their identity before making a withdrawal from their account. This may involve providing identification documents (e.g., passport, driver's license) or proof of address. You are responsible for ensuring that your account information is accurate and up-to-date at all times.

8. Account Accuracy Obligations

You must ensure that the information provided in your registration form, as well as any subsequent updates to your account details, is accurate and truthful.

9. Account Security Responsibilities

You are responsible for maintaining the security of your login credentials, including choosing a strong password and protecting access to your device from unauthorized users.

10. Login Credentials and Password Protection

To protect against unauthorized access to your account, please use complex passwords and avoid sharing them with anyone else.

11. Restricted Behaviour and Prohibited Activities

The following activities are prohibited on our platform:

  • Using fake or stolen identities
  • Cheating at games or exploiting bugs in the system
  • Engaging in bonus abuse (see Section 14 for more details)
  • Encouraging others to engage in restricted behavior

Wager Tales Casino reserves the right to suspend or close any accounts found to be engaging in such activities.

12. Multi-Accounting and Fraud Prevention

We may employ various measures to prevent multi-accounting, including IP blocking and account monitoring. Engaging in such practices may result in your account being suspended or closed without notice.

13. Bonus and Promotion Rules

Bonuses are subject to specific terms and conditions that can be found on the bonus offer page. Please carefully review these rules before accepting a bonus. Failure to comply with bonus requirements may result in bonus cancellation or voiding of winnings.

14. Wagering and Gameplay Conditions

To ensure fair play, we have established wagering and gameplay conditions for various games (e.g., minimum bet sizes). These can be found on the specific game page or in our Help section.

15. Bonus Abuse Prevention

We reserve the right to restrict or cancel bonuses if we suspect bonus abuse has occurred. Bonus abuse includes but is not limited to:

  • Placing bets solely with a focus of returning value on your account (e.g., playing slot machine games repeatedly, then placing a low-stakes bet and betting the free spins, etc.)
  • Betting excessively when you have an advantage
  • Engaging in any behavior that could potentially harm Wager Tales Casino

16. Deposits and Withdrawals

Wager Tales Casino reserves the right to withdraw or restrict access to deposits and withdrawals at our discretion.

17. Verification Before Withdrawals

To process a withdrawal, you must verify your identity with us before making one. This involves providing identification documents (e.g., passport) and proof of address. You may need to provide additional information depending on the jurisdiction from which we are processing your request for payment.

18. Processing and Review Procedures

All payments will be processed according to applicable laws and regulations in the region where you reside or transact.

19. Responsible Gambling Expectations

Wager Tales Casino is committed to responsible gaming practices, including:

  • Encouraging users not to spend more than they can afford
  • Providing resources for problem gambling (see our Help section)

We reserve the right to limit access to certain games and restrict your account if we suspect excessive or irresponsible behavior.

20. Self-Exclusion and Account Restrictions

To protect you from potential harm, we offer self-exclusion tools that allow you to temporarily block yourself from accessing Wager Tales Casino for a period of up to six months. This can be done by contacting our support team.

If your account has been restricted or suspended due to excessive behavior (e.g., bonus abuse), please follow the steps outlined in Section 21 below and consider self-exclusion if available for assistance.

21. Suspension or Closure of Accounts

Wager Tales Casino reserves the right, at any time, with or without prior notice:

  • To restrict access to our services
  • To suspend an account due to excessive behavior (e.g., bonus abuse)
  • To close an account permanently

If your account has been restricted or suspended:

a. First please refer all complaints about account restriction directly to the email so it is acknowledged and recorded.b. As a user you have three working days from being notified of any actions made by us above (where possible we try to avoid suspension of your access to our games temporarily, due to operational reasons).c. Please do not ignore notifications related to self-exclusion or other account restriction messages.

Wager Tales Casino will make all reasonable efforts to resolve issues promptly and fairly, but please refer directly for complaints so they are recorded.

If you have a complaint about us that cannot be resolved within 7 working days of the initial communication with Wager Tales Customer Support Team:

  • You can write in to our postal address
  • Please log into your account on our platform, follow Help, scroll down then click on 'Contact Us' from bottom section.We appreciate any feedback that you send us.

If we close an account due to excessive behavior, please note that Wager Tales Casino reserves the right to limit access to certain games and restrict future bonuses or promotional offers for your new account if available at our discretion. We may also take action against users found engaging in prohibited activities (e.g., sharing passwords).

22. Intellectual Property and Platform Ownership

Wager Tales Casino is owned by Wager Tales Limited.

All content, logos, graphics, software, etc., used on our platform are either proprietary or copyrighted material and may not be reproduced without express permission from us.

We reserve all rights to the name "Wager Tales", as well as any other trademarked material appearing in conjunction with it. Please do not use these marks for purposes of promoting services similar to ours without obtaining prior written consent from Wager Tales Casino management.

23. Limitation of Liability

In no event will Wager Tales Casino, its subsidiaries or affiliates be liable for consequential damages arising out of any breach of these Terms and Conditions. Your sole remedy against us will be limited to a refund of your losses up to the value deposited on our platform at time that a dispute arose.

24. Modification of Terms

We reserve the right to change or modify our Terms and Conditions without prior notice, so please review this page periodically for updates.

If you continue using Wager Tales Casino after any amendments have taken place it is deemed implied that they are agreeable to those updated terms set in full at the bottom left corner of your screen which has been amended above.Please contact us if changes were not acceptable for future continued usage with a reply via email, stating this please then go to Help and report it to customer care.

25. Applicable Licensing or Regulatory Oversight

Wager Tales Casino operates under applicable laws in various jurisdictions where we provide services.

Please note that terms may change over time. This page is current until 27th July 2024 but these changes have occurred due to compliance issues being revised, with more updates as such necessary following legislation etc.

26. Contact or Support Guidance

If you need help with any aspect of Wager Tales Casino's services, please contact our support team. We will make all reasonable efforts to respond promptly and fairly.

By continuing to use this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions as amended from time-to-time.